My client is a Data Privacy Technology Provider with a SaaS based model.
They have recently begun their operations in Singapore, as they are a business originally from Europe.
With their recent round of funding, they are now expanding their APAC team which includes a customer success manager for the Singapore office.
- Work closely with our clients in providing a seamless experience post sales with regards to the use of our technology
- Effectively communicating the ROI to our customer throughout the entire sales cycle
- Working with other team members in generating renewals along with cross / up sell opportunities
- Be the main point of contact for customers with regards to their on-boarding and training of the product
- 5+ years of experience in customer success or account management
- Experience of working with multi-geographical customers
- Possess stronger than average presentation and communication skills
- Ability to create structure in ambiguous situations and design effective processes
- You are interested in working with a high-growth SaaS based start-up
- Experience of working with cross-functional teams within a business including sales, marketing, product, engineering, finance
For a confidential discussion on this or any other opportunities available in the market please contact Shazri Sofi at email@example.com - Direct Line: +65 6340 1943
EA License No: 16S8303 - EA Registration No: R1767725