Customer Success Manager

Location: Perth
Job Type: Permanent
Salary: Negotiable
Contact: Shazri Sofi
Email: email Shazri
Reference: BBBH11284_1701310741
Posted: 3 months ago

Title: Customer Success Manager

Location: Perth, Australia

About NextWave
NextWave Partners is the Recruitment Partner of choice within the Clean Energy, Sustainable Infrastructure, ESG, Impact Investment, Climate-Tech & Technology sectors. We are committed to supporting industries battling climate change towards a net-zero future and a sustainable economy.

About the Role
NextWave Partners are partnered exclusively with a product driven business with a focus in the energy sector. They are searching for a customer success manager who will be the main liaison for their key accounts in Australia


  • Process milestones for the clients and employees to work toward
  • Establish clear client retention goals
  • Assist customers with setting up and navigating programs or software
  • Upsell services and products with the brand image


  • Experience in the energy sector particularly in Australia
  • Experience of selling a software solution is key to understanding the product offering
  • A track record of a high success of client retention and able to provide upsell opportunities for accounts worth 1m>

Compensation & Benefits

  • Compensation package ranges between AUD150 - AUD180
  • 25 days of annual leave is provided
  • Remote working is afforded

If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Keep in touch
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Our commitment
Diversity is a core value at NextWave Partners, and we are proud to be partnering with equal opportunities employers. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Registration No.: R1767725
NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)