Customer Success Manager

Location: Melbourne
Job Type: Permanent
Salary: Up to S$0.00 per annum
Contact: Daniel Wade
Email: email Daniel
Reference: BBBH7116_1636694553
Posted: 17 days ago

Title: Customer Success Manager

Location: Melbourne or Sydney

About NextWave
NextWave Partners is the Recruitment Partner of choice within the Clean Energy, Sustainable Infrastructure, ESG, Impact Investment, Climate-Tech & Technology sectors. We are committed to supporting industries battling climate change towards a net-zero future and a sustainable economy.

About the Role
Our clients are a leading cloud platform provider who are showing a massive amount of growth through out the APAC region. They are looking for an experienced Customer Success Manager who has been highly successful and is extremely aspirational about their sales career.


  • Manage and lead a broad array of stakeholders.
  • Grow the Net Promoter Score of our top existing customers within the Asia Pacific and Japan region.
  • Build, maintain and evolve a detailed account plan for each of our customers.
  • Identify and create new opportunities within an existing customer base.


  • Demonstrable experience in selling software-based solutions and services to Retailers, Value Added Resellers, Distributors, MSPs and Telecommunications companies.
  • A customer centric approach to sales with demonstrated experience of over achieving targets.
  • Regional sales experience in ANZ Preferred.

If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Keep in touch
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Our commitment
Diversity is a core value at NextWave Partners, and we are proud to be partnering with equal opportunities employers. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)