Responsibilities

• Connect with a pool of our client's customers, and probe for signs of engagement.
• Share latest our client's innovation and drive further use and adoption of the platform.
• Respond to customer questions and queries, escalating if you are unable to resolve.
• Work closely with our client's customer marketing to develop content for our customers.
• Provide feedback to R&D teams on functionality that would benefit your customers.
• Maintain the CRM platform with current account intelligence.
• Strengthen the customer bond through meaningful and informative conversations.
• Present, discuss and demonstrate our client's capabilities to IT leaders and information security professionals as required.

*National (and possibly international) travel will be required.

Requirements