Customer Success Manager

Location: Singapore
Job Type: Permanent
Discipline:
Salary: Up to S$0.00 per annum
Contact: Shazri Sofi
Email: email Shazri
Reference: BBBH7286_1642655262
Posted: 4 months ago

Title: Customer Success Manager

Location: Singapore

About NextWave
NextWave Partners is the Recruitment Partner of choice within the Clean Energy, Sustainable Infrastructure, ESG, Impact Investment, Climate-Tech & Technology sectors. We are committed to supporting industries battling climate change towards a net-zero future and a sustainable economy.

About the Role

This position is responsible for on-boarding new clients, including training and receiving feedback on the respective products / solutions.

Responsibilities

  • Sustain business growth and profitability by maximising value with each customer
  • Analyse customer interaction / data to improve customer experience.
  • Hold product demonstrations for customers.
  • Evaluate and improve product demonstrations and other communication processes
  • Minimise customer turnover, and maintain existing relationships
  • Work closely with the product team in suggesting design and development enhancements

Requirements

  • 5-7 years of experience in a customer facing position
  • Proven track record of building relationships with senior stakeholders and able to manage highly strategic accounts.
  • Experience in managing various stakeholder relationships to better understand solutions/engagements

Application
If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Keep in touch
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Our commitment
Diversity is a core value at NextWave Partners, and we are proud to be partnering with equal opportunities employers. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)
Web: www.next-wavepartners.com